GDPR Compliance

GDPR Compliance Notice

1. Our Commitment to Data Privacy

Bizzen is committed to protecting the personal data of individuals in the European Economic Area (“EEA”) in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

Although headquartered in Canada, we process personal data lawfully, transparently, and with full respect for your rights.

2. Scope

This notice applies to any EEA individual who uses or interacts with:

  • Our website and landing pages
  • Online courses, workshops, and coaching services
  • Email newsletters, community updates, and resource downloads
  • Contact forms, surveys, and event registrations

3. Legal Bases for Processing

Under GDPR, we rely on the following legal bases:

  • Consent – for newsletters, non-essential cookies, and marketing communications
  • Contract – to deliver paid services, courses, and events
  • Legal obligation – to comply with accounting, tax, and regulatory requirements
  • Legitimate interests – to improve our offerings and website functionality

4. Your Rights Under GDPR

As an EEA data subject, you have the right to:

  • Access the personal data we hold about you
  • Rectify any inaccurate or incomplete data
  • Erase (“right to be forgotten”) where applicable
  • Restrict or object to processing in certain circumstances
  • Data portability – receive your data in a structured, machine-readable format

5. Data Transfers

Personal data is stored on secure servers in Canada, which we ensure provide protections comparable to those in the EEA. Standard contractual clauses are in place where required.

6. Data Retention

We retain personal data only as long as necessary for:

  • Delivering our programs and services
  • Meeting legal and financial record-keeping obligations
  • Analyzing and improving our offerings (using anonymized data)

Typical retention periods:

  • Course enrollment and billing records: 10 years
  • Consent and communications logs: 2 years
  • Inactive subscriber data: deleted after 3 years

7. Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and can be reached at: info@bizzenprro.com

8. Supervisory Authority

If you have concerns about our data practices, you may lodge a complaint with your local Data Protection Authority in the EEA.